Get In Touch

We'd love to hear from you! Whether you have questions about our service, need technical support, or want to collaborate, our team is here to help.

Email Us [email protected]

Live Chat Available Monday-Friday, 9am-5pm EST

Headquarters New York, United States

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Frequently Asked Questions

We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, we recommend using our live chat feature during business hours for the fastest response.

To help us resolve your issue more efficiently, please include: the device and browser you're using, the TikTok URL you're trying to download, any error messages you're seeing, and steps to reproduce the issue. Screenshots are always helpful!

Yes, we offer partnership opportunities for content creators, bloggers, and websites in related niches. Please use our contact form and select "Business Inquiry" to discuss potential collaborations, and our partnerships team will get back to you.

Absolutely! We love hearing feature requests from our users. Please use our contact form and select "Feedback" to share your ideas. We regularly review user suggestions and incorporate them into our development roadmap.